Performance management is a core practice capability at Arkonas. We are practiced at getting into the detail of our client’s day to day routine to assess the situation. Whether it is a strategic assignment to analyze competitor cost structures or an operational assignment we have the process and skills to report on the opportunities.
The detailed process of reporting and calculating customer profitability is a core competency of Arkonas. We are practiced in the design and installation of systems and methodologies that calculate and report the profits earned on individual customers and customer segments. Our clients use our reporting to drive product/service promotions and to align sales and marketing resources with high value customers.
Arkonas helps clients implement business models that provide an accurate picture of the costs and profitability of the business to make informed decisions that improve overall profitability by:
Performance measurement is also a core practice capability at Arkonas. Our experience is that many companies are measuring the wrong things for the wrong people at the wrong time. Just because you can measure something doesn’t mean you have to. The key is measuring the right things, for the right people, at the right time and to hold people accountable for performance.
Continuous planning ensures the budget process is agile, relevant, and useful to ensure managers are more focused on the future and less on the past. The more practice people have with forecasting and planning the better they become at providing current and relevant information that is used to measure performance.
Quarterly performance and financial reviews are more meaningful when compared and trended with the past and updated for the future.
Executive workshops are an important instrument at Arkonas as they help clients understand the possibilities as they assess, schedule, and execute their performance management projects. The workshops are hosted by John Miller, a renowned authority in Performance Management who has helped dozens of organizations plan and prepare to execute on the insights from their performance management projects.
We are practiced at getting into the detail of our client’s day to day routine to assess the situation and report on the opportunities.